ChampionsGear

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The first Mixed Martial Arts online store in Cyprus!
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Frequently Asked Questions

  

Business Information  

    What is your office address?
        P.A.C Sports LTD
        Artemidos 56 Ave.
        Larnaca,6031
        CYPRUS

Please note that we currently dont run any physical shop, but we co-operate throughout this online-store
 
    How can I contact you?   
        You can join us by phone Monday to Friday, 9AM to 6PM : +35724030279
         By  Email to : [email protected]


 

About ordering

    How do I place an order?   
        There are two ways you can shop with us: online or by phone
              - Online - www.championsgear.com- the quickest way to order from our online collection. Click on the navigation tabs above (Fight Wear, Fight Gear, Supplements) to go to our online collection. Then click on any product image for more information and to check availability.  From there you can add the product to your shopping basket or return to the online collection. To complete your order, click 'Checkout', displayed in the bottom right corner, and follow the simple instructions on screen.
             - By phone - call us on +35724030279. Our Customer Care Team is available 5 days a week (from Monday to Friday), from 9am to 6pm and can confirm availability of all our products.  We speak Greek and English.

    How can I check product availability?
        You can check whether the item you want is in stock when you shop online.

    Can I cancel an order?
        If you would like to cancel or change an order that you've just placed, please send and email at [email protected] We'll do everything we can to accommodate your request. However; items that have already been shipped cannot be cancelled and must be returned or exchanged.
 


 

Easy ways to pay

    How do I pay for my order?   
        At ChampionsGear we don't just deliver merchandise, we also do our best to provide a safe and convenient online shopping experience. You can pay securely online via this website using Paypal. ChampionsGear ensures secure payment of all online transactions to 256bit-SSL standards, one of the most reliable encryption protocols available at present.Champions Gear does not receive your credit card details or bank authorisations . If you're not quite comfortable shopping online, or would prefer to make you purchase by telephone, just give us a call at +35724030279. 
   
    Is it possible to by Bank Transfer?   
        We accept bank transfer as a payment method. Please transfer the total amount (any transfer fees that may occur are payable by the customer) of your order to the following account :
        Laiki Bank Account Number: 097-11-007878 P.A.C Sports Limited
        IBAN : CY72 0030 0097 0000 0097 1100 7878
        SWIFT: LIKICY2N

    Do you accept PayPal payments?
        Of course ! PayPal payment is available through our order page. Simply select the Paypal payment option and you will be redirected to a Paypal page to complete your payment
   
    Is it possible to Pay on Delivery?
        ChampionsGear has now a Cash on Delivery (COD) service. This means you can order all of your products online and pay for them when they arrive. ACS will collect payment for your order on delivery.We can offer a COD services for all destinations. To choose this payment method, you just have to click on payment method "Cash On Delivery".
 

Delivery and receiving your goods

    How is my order shipped to me?
        We want your online experience to be enjoyable, simple and successful.For shipping to Cyprus address we user ACS Courier Services.We exclusively ship to our international customers with EMS Datapost.We are able to provide our international customers with quality and fast shipping services, tracking of packages, and ensured delivery at very low costs

    What are your shipping rates and how long do orders take to arrive?
        Once we have received your order, we will dispatch it to you within the stated time for each product (usually within 24/48 hours, for most of our products). The shipping rates are estimated during the checkout process.
 

Returns, Exchange and Refunds

    Can I exchange a product if it’s not right?
        Our standard policy is to accept most returns within 14 days from the date of delivery. We will be happy to exchange your product for you. After you have received your goods, you can return any item to our registered postal address, for a refund or an exchange, as long as it is unused, returned in the original packaging and in a resaleable condition.In case of a refund, the amount returned is exluding the shipping cost and  a 2.5% refund fee.

    Who will pay the return shipping costs?
        If we have supplied you with incorrect goods or the goods received are damaged or faulty and are being returned for an identical replacement(item and size) then we will happily apply a credit to your account to cover the delivery costs of you returning the goods to us.We will also pay for the redelivery of your replacement products. If we have correctly supplied you with the product/s that you ordered, but you still want to return them, you will pay your own return delivery and redelivery costs.